The basic function of the Corrective Action module is to first initialize a Corrective Action based on an Audit where a problem was found. Before the due date expires, a response is "returned" as the second step in the sequence, and after the response is verified as being a resolution to the problem, closure information is entered.
You can always search Corrective Actions by any of the data fields, and there are many reports as to current status of a Corrective Action.
Following is the initial form for a Corrective Action request. It can be completed "manually", or automatically from one of the linked quality assurance databases:
The response would get the following information:
Then, after follow-up, the Corrective Action request would either be closed and effective, or closed and in-effective with possibly a new Corrective Action request generated.
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